Customer Success - Curricular Internship
at ELAB EDUCATION LABORATORY SRL

Internship Description

As an Intern for ELAB, you are passionate about helping others in getting their dream university abroad. This role is an entry into the Customer Success department, where the internship role will support the tutor and team in customer management processes, program monitoring, research on foreign educational systems, support dealing and negotiation, and analyze data.

Responsibilities

• Program monitoring
• Support team of customer management in processes
• Collecting information on foreign educational systems
• Handle email and calls with foreign universities; Support in dealing with foreign partners
• Analyzing admission requirements and tuition fees to prepare reports
• Researching sources, analyzing web pages and information brochures, searching for more detailed information via calls and emails.

Who You Are

• A quick learner
• Have passion for customer care
• Fluent in English
• Background study in Business Administration, Hospitality Managament, and related fields.

Nice To Haves

• Have ability to frame empirical evidence within a theoretical framework
• Ability to organize data, produce documents and conduct analysis for business growth