Front Office Internship
at Tugu Hotels & Restaurants

Tugu Hotels & Restaurants

Full Time

Internship Description

Join us as a Front Office Intern and immerse yourself in the enchanting world of Tugu Hotel Bali. This internship offers a unique opportunity to gain hands-on experience in hotel operations while being surrounded by the rich cultural heritage and artistic atmosphere of Indonesia. As a Front Office Intern, you will work closely with our dedicated team to provide exceptional guest experiences and ensure the smooth operation of our front desk services.


  • CheckedWelcome and assist guests with check-in and check-out procedures.
  • CheckedHandle guest inquiries, requests, and complaints promptly and courteously.
  • CheckedAssist in managing reservations, room assignments, and billing processes.
  • CheckedCoordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrivals.
  • CheckedProvide information to guests about hotel facilities, services, and local attractions.
  • CheckedAssist in administrative tasks such as data entry, filing, and maintaining guest records.

Who You Are

  • CheckedCurrently enrolled in a hospitality management or related field.
  • CheckedCustomer-focused mindset with a passion for delivering exceptional service.
  • CheckedStrong communication and interpersonal skills.
  • CheckedAbility to work well under pressure and handle challenging situations with professionalism.
  • CheckedProficiency in MS Office and basic computer skills.
  • CheckedFlexibility to work shifts, including weekends and holidays.
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Hotel Tugu Bali recounts the most romantic tales, folklores, and legends of Indonesia – one room at a time. Each room is individually created by the owner, displaying his immaculate attention to detail reconstructed to provide a perfect marriage of colour, texture and atmosphere. The design, stunning and dramatic, is blended together with a vast, eclectic collection of antiques from all over Asia, capturing a vibrant spirit and a passion for the art, soul and romance of Indonesia.

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