Hospitality Internship
at Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Internship Description
As a Hospitality Intern, you will immerse yourself in the dynamic world of guest services and hotel operations. This role offers a comprehensive learning experience across various departments, providing insights into the art of creating exceptional guest experiences and managing hospitality operations efficiently.
Responsibilities
Rotate through different departments including front desk, housekeeping, food & beverage, and events- Assist in check-in and check-out procedures, addressing guest inquiries and requests
- Support the concierge team in providing local information and arranging guest services
- Help coordinate events and manage group bookings
- Assist in maintaining guest records and managing reservations
- Contribute to improving guest satisfaction through service excellence initiatives
- Support the implementation of health and safety protocols
Who You Are
- Pursuing a degree in Hospitality Management, Tourism, or a related field
- Strong interpersonal and communication skills
- Customer-service oriented with a positive attitude
- Ability to work flexible hours, including weekends and holidays
- Basic understanding of hotel operations and guest services
- Proficiency in standard computer applications and willingness to learn hotel management software
Nice To Haves
- Experience in customer-facing roles in hospitality or retail
- Knowledge of a second language
- Familiarity with property management systems (PMS)
- Interest in sustainable and eco-friendly hospitality practices
Perks & Benefits
Get ready for an internship packed with great perks and exciting benefits.
Comprehensive exposure to various aspects of hospitality management
Comprehensive exposure to various aspects of hospitality management
Hands-on experience in a professional hospitality environment
Hands-on experience in a professional hospitality environment
Opportunity to network with industry professionals
Opportunity to network with industry professionals
Training in industry-standard hospitality software and practices
Training in industry-standard hospitality software and practices
Possibility of travel or placement in different properties
Possibility of travel or placement in different properties
Employee discounts on hotel stays and services
Employee discounts on hotel stays and services
COMPANY PROFILE
Sheraton Hong Kong Hotel & TowersRead More
Sheraton Hong Kong Hotel & Towers is an iconic luxury hotel situated at the heart of Tsim Sha Tsui, overlooking the stunning Victoria Harbour. Known for its exceptional service and world-class amenities, the hotel caters to both business and leisure travelers, offering sophisticated accommodations, diverse dining experiences, and state-of-the-art facilities. As part of Marriott International, Sheraton is committed to fostering an inclusive environment and creating opportunities for growth.
