Hospitality Internship
at Capitalia

Capitalia

Full Time

Internship Description

Join Capitalia’s hospitality team and gain hands-on experience in managing short-term rentals. This internship focuses on delivering exceptional guest experiences, ensuring smooth operations, and maintaining high standards of service. Interns will work closely with property managers and the guest experience team to enhance their skills in hospitality management.

Responsibilities

  • CheckedAssist with guest check-ins and check-outs, ensuring a smooth and welcoming process.
  • CheckedRespond to guest inquiries and resolve any issues promptly.
  • CheckedCoordinate with housekeeping and maintenance teams to ensure properties are guest-ready.
  • CheckedHelp manage property listings and ensure accurate, up-to-date information.
  • CheckedAssist in maintaining guest records and managing reservations
  • CheckedMonitor guest feedback and suggest improvements to enhance the guest experience.
  • CheckedSupport the implementation of health and safety protocols

Who You Are

  • CheckedPursuing a degree in Hospitality Management, Tourism, or a related field
  • CheckedStrong communication and interpersonal skills.
  • CheckedDetail-oriented with a focus on customer service.
  • CheckedAbility to work flexible hours, including weekends and holidays
  • CheckedInterest in hospitality or property management.
  • CheckedProficiency in standard computer applications and willingness to learn hotel management software

Nice To Haves

  • CheckedExperience in customer-facing roles in hospitality or retail
  • CheckedKnowledge of a second language
  • CheckedFamiliarity with property management systems (PMS)
  • CheckedInterest in sustainable and eco-friendly hospitality practices

Perks & Benefits

Get ready for an internship packed with great perks and exciting benefits.

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Comprehensive exposure to various aspects of hospitality management

Comprehensive exposure to various aspects of hospitality management

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Hands-on experience in a professional hospitality environment

Hands-on experience in a professional hospitality environment

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Opportunity to network with industry professionals

Opportunity to network with industry professionals

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Training in industry-standard hospitality software and practices

Training in industry-standard hospitality software and practices

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Possibility of travel or placement in different properties

Possibility of travel or placement in different properties

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Employee discounts on hotel stays and services

Employee discounts on hotel stays and services

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COMPANY PROFILE
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CapitaliaRead More

Capitalia is a rapidly growing property management company specializing in short-term rentals across Mexico. With a blend of international and Latin American properties, we focus on delivering top-tier guest experiences and efficient property management services. As the company scales, we are establishing more structured processes and expanding our team, offering dynamic opportunities for growth. We welcome students looking to gain hands-on experience in marketing, sales, PR, and guest relations within a hybrid or remote setting.

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