Hospitality Internship
at Capitalia
Capitalia
Internship Description
Join Capitalia’s hospitality team and gain hands-on experience in managing short-term rentals. This internship focuses on delivering exceptional guest experiences, ensuring smooth operations, and maintaining high standards of service. Interns will work closely with property managers and the guest experience team to enhance their skills in hospitality management.
Responsibilities
Assist with guest check-ins and check-outs, ensuring a smooth and welcoming process.- Respond to guest inquiries and resolve any issues promptly.
- Coordinate with housekeeping and maintenance teams to ensure properties are guest-ready.
- Help manage property listings and ensure accurate, up-to-date information.
- Assist in maintaining guest records and managing reservations
- Monitor guest feedback and suggest improvements to enhance the guest experience.
- Support the implementation of health and safety protocols
Who You Are
- Pursuing a degree in Hospitality Management, Tourism, or a related field
- Strong communication and interpersonal skills.
- Detail-oriented with a focus on customer service.
- Ability to work flexible hours, including weekends and holidays
- Interest in hospitality or property management.
- Proficiency in standard computer applications and willingness to learn hotel management software
Nice To Haves
- Experience in customer-facing roles in hospitality or retail
- Knowledge of a second language
- Familiarity with property management systems (PMS)
- Interest in sustainable and eco-friendly hospitality practices
Perks & Benefits
Get ready for an internship packed with great perks and exciting benefits.
Comprehensive exposure to various aspects of hospitality management
Comprehensive exposure to various aspects of hospitality management
Hands-on experience in a professional hospitality environment
Hands-on experience in a professional hospitality environment
Opportunity to network with industry professionals
Opportunity to network with industry professionals
Training in industry-standard hospitality software and practices
Training in industry-standard hospitality software and practices
Possibility of travel or placement in different properties
Possibility of travel or placement in different properties
Employee discounts on hotel stays and services
Employee discounts on hotel stays and services
COMPANY PROFILE
CapitaliaRead More
Capitalia is a rapidly growing property management company specializing in short-term rentals across Mexico. With a blend of international and Latin American properties, we focus on delivering top-tier guest experiences and efficient property management services. As the company scales, we are establishing more structured processes and expanding our team, offering dynamic opportunities for growth. We welcome students looking to gain hands-on experience in marketing, sales, PR, and guest relations within a hybrid or remote setting.
