Operation Coordinator Internship
at International Space Federation

Internship Description

The International Space Federation is looking for a dedicated Operations

Coordinator intern to work on global operations. You will report to and support

our global Head of Operations. This is your opportunity to get a 360 view and

understanding of a business’ operations.

Responsibilities

• Design a new efficient and sustainable organization for the department’s records and implement it.
• Identify key improvements in existing processes and design a plan of actions to implement change.
• Design templates to improve the efficiency of processes, test them with the team and optimize them based on their feedback.
• Develop standard business policies such as travel policy, BCM, employee guidebook.
• Setup the annual agenda of projects and maintain the timeline up-to- date based on the team’s inputs.
• Organize conferences from end to end: vendors sourcing, team coordinating, participants management
• Plan events in detail from pre-event preps to post-event closure of accounts.
• Assist with logistics, fulfillment and shipping internationally.
• Assist in inventory coordination between fulfilment centers, production and customer support.
• Improve customer experience on the e-commerce part of the business: packaging, customer support, shipping.

Who You Are

• Short experience in a similar role.
• Fluent in English.
• Tech savvy, proficiency in MS Office suite, project management software, e-commerce platforms and inventory softwares.
• Good project management skills are essential.
• Methodical, organized, excellent attention to detail.
• Solid verbal and written communication skills.
• Eager to learn, curious and hard working.
• Ability to deal with people at all levels across a multicultural environment.
• Sound judgment and ability to maintain and respect confidentiality
• Capacity to work autonomously and as a team player.
• Empathetic and enthusiast.
• Mission-driven and eager to create a positive impact in the World.